Multimodal cueing: The relative benefits of the auditory, visual, and tactile channels in complex environments
Baldwin CL., Spence C., Bliss JP., Brill JC., Wogalter MS., Mayhorn CB., Ferris TK.
Determining the most effective modality or combination of modalities for presenting time sensitive information to operators in complex environments is critical to effective display design. This panel of display design experts will briefly review the most important empirical research regarding the key issues to be considered including the temporal demands of the situation, the complexity of the information to be presented, and issues of information reliability and trust. Included in the discussion will be a focus on the relative benefits and potential costs of providing information in one modality versus another and under what conditions it may be preferable to use a multisensory display. Key issues to be discussed among panelists and audience members will be the implications of the existing knowledge for facilitating the design of alerts and warnings in complex environments such as aviation, driving, medicine and educational settings. Copyright 2012 by Human Factors and Ergonomics Society, Inc. All rights reserved.