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Providing health care in emergency settings is complex, hazardous work that is vulnerable to failure. Human factors and ergonomics studies of hazardous work in other settings have produced useful insights, innovations, and contributions to improving safety in those fields, so there is great interest in applying similar methods to the study of clinical work. However, the clinical environment presents some unique challenges to researchers. We discuss some of those challenges, based on our experience in conducting a variety of studies in the emergency setting in the US and UK, and offer suggestions for future work in this area.

Original publication

DOI

10.1016/j.apergo.2009.12.006

Type

Journal article

Journal

Appl Ergon

Publication Date

09/2010

Volume

41

Pages

695 - 700

Keywords

Accidents, Education Department, Hospital, Great Britain, Health Services Research, Human Engineering, Humans, Iatrogenic Disease, Models, Organizational, Organizational Culture, Patient Care, Program Evaluation, Safety Management, United States